SiteKiosk: Bug Fix for critical error
On kiosk machines with SiteKiosk versions earlier than 8.7 under Windows 7, the system will in most cases become unusable after Internet Explorer 10 is installed. The affected SiteKiosk versions are 7.1 - 8.6. Any Windows 7 computers that have automatic updates enabled will be affected because Internet Explorer 10 is installed automatically as part of Windows updates.

All software resellers are strongly encouraged to forward this information to the operators of the kiosks. PROVISIO has no information about the end user and therefore cannot directly inform them!

Additional information...
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Bug Report: SiteRemote missing data
Ticket ID: 18118
TicketType: Bug Report
Level: Closed
Bug Status: Fixed
Fixed since: -
Language: English
Creation Date: 6/29/2012 3:41 PM
Last Modification Date: 7/2/2012 2:23 PM
Platform: Windows XP Professional
User account: Own Account
Product: SiteRemote
Version: 3.0.0
Views: 2760
IE Version: 9.0
Attachment: -
Created By: Kiosks4Business (Reseller)
Modified By: PROVISIO\olbrich (Provisio)
Bug Frequency: Unknown
Reproduction
No Code to show.
Description
When we log into SiteRemote we see our machines turning on and off each day in the MACHINE UPTIME CHART. Since 20th June we no longer see the kiosks turning on and off each day. Is this a bug? We have many machines on the system and both old and new kiosks are exibiting this behaviour. This relates to SiteRemote, not SiteKiosk as far as I can tell.
Comments (2): SiteRemote missing data
Re: SiteRemote missing data PROVISIO\olbrich (Provisio) 6/29/2012 4:51 PM
Hello,

Thank you for this notification.

We have checked it and it turned out that all machines which are registered with the old SiteRemote 2 Client but not with the actual SiteRemote 3 Client (integrated to SiteKiosk since SiteKiosk 7.5) will not display any performance information.

I have forwarded it to our developers to fix it.

Regards,
Michael Olbrich
Re: SiteRemote missing data PROVISIO\olbrich (Provisio) 7/2/2012 2:23 PM
Hello,

the issue has been solved this morning and the data should be displayed again.

Regards,
Michael Olbrich
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