Ticket ID: 24777
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Creation Date: 4/2/2019 3:47 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4409
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Language: English
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Views: 20531
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Last Modification Date: 5/1/2019 9:41 AM
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Platform:
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Level: Closed
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Support Request: Chrome browser crash on scrensaver launching + Language trouble
Hello,
We have a SiteKiosk (Chrome) crash one second before screensaver launch.
On start page, we have :
http://transpole-bornes.extrazimut.net/index.php?id_kiosk=BOR3611
On screensaver, we have a local html file : file:///C:/Program Files (x86)/SiteKiosk/Html/Screensaver/touchez-ecran-20180201/touchez-ecran.html
We think it was linked to the customer context, but we don't understand why ; have you ever met this problem ?
Second question :
This page
https://outlook.office.com/transpole.keolis.com
does not detect correctly the language of the SiteKiosk (Chrome) browser.
Can you help us ?
Thanks,