Ticket ID: 25413
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Creation Date: 5/4/2020 8:03 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.5324
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Language: English
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Views: 19008
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Last Modification Date: 6/1/2020 2:28 PM
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Platform:
Windows
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Level: Closed
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IE: 9.11 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: On every start
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Support Request: Chrome Bankid issue
Reproduction
With BankID app installed, in Chrome engine, navigate to "
https://secure.handelsbanken.se/logon/se/priv/sv/", press first button and SK error screen shows "ERR_UNKNOWN_URL_SCHEME".
Hello,
so we recently upgraded our SK configs to a Chrome engine and noticed one issue.
On the machines we have installed BankID application which identifies customers for Swedish banks via request from browsers like "bankid:///?autostarttoken=c586f6bc-3680-4204-a1b3-c6990c3cb55b&redirect=null"
It can be downloaded from here "
https://www.handelsbanken.se/sv/privat/digitala-tjanster/installera-bankid".
if we use clean config with IE/Edge engine, navigate to "
https://secure.handelsbanken.se/logon/se/priv/sv/", press the first option, the BankID app loads and identifies user successfully.
The issue is when we use clean config Chrome engine - via same procedure, it shows err.png.
When we do the same in standalone Chrome app, we get this popup "normal_chrome.png", but once we click OK the page loads as it should.
I have tried whitelisting the BankID app in config, played with the Chrome options aswell as allowing all schemes by default in config with no luck.
Domain/SKLocal user is the same.
Is this a bug in SK/Chrome engine? Or can this be fixed in the config somehow?
Thanks,