Support Request: photo screen saver goes to black screen

Description

I have installed site kiosk on a new pc. The screensaver preview works perfectly but it goes to a black screen once it is running.

You can use
 
for code samples

Answer: (1)

Re: photo screen saver goes to black screen 5/15/2018 2:45 PM
Please note that the following settings are user-dependent and will be started under the Windows user you are currently using. So you would need to put your pictures in the same folder in the restricted user account as you did in the admin but make sure its the photos folder or the /html folder. to get access to the restricted user account:

user dependent settings
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826
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Alternatively you may check this FAQ:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23146
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