Ticket ID: 24246
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Creation Date: 5/14/2018 8:52 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4409
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Language: English
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Views: 23105
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Last Modification Date: 6/12/2018 5:11 PM
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Platform:
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Level: Closed
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Support Request: open doc file on LAN
SiteKiosk is generating a vague error when opening a .doc file located on our network.
As suggested, I have already followed steps on
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=457
As shown on the screen capture, SiteKiosk is trying to open this doc file via a browser, not the native application.