Support Request: Error 1310 while installing

Description

When installing the SiteKiosk software on a Win7 x64 machine, I will always get the error 1310: Cannot write file in C:\Windows\SysWOW64 folder.
When you ignore this, it cannot write a file in the C:\Program Files (x86)\SiteKiosk folder.

I have no installation instructions, nor could I find any on your website.
I am a local administrator on this domain computer, but with every account I run into this error.
I have tried to take ownership of the folder= no solution
I have checked the UAC= lowest level, so all should be available.

On computers where we already have this installed (before I got to work here, and no documentation..) I can see an extra account on the computer SiteKiosk, is this created during the installation?

Please assist.

Best regards,

Thomas Oomen

Answer: (1)

Re: Error 1310 while installing 8/7/2018 4:09 PM
Hi,

there is no installation instruction necessary to install SiteKiosk. Obviously there are domain restrictions which do not allow to install the screensaver part of SiteKiosk as seen from the screenshot. Please check the GPOs set by the domain controller to fix this.

Regards Martin
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