Ticket ID: 26598 Creation Date: 12/29/2023 9:36 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: - Language: English
Views: 1464 Last Modification Date: 1/30/2024 4:10 PM Platform:
Level: Closed

Support Request: New employee access

Description

I am a new employee at the [Obfuscated], customer number [Obfuscated]. I am trying to access our account. We have not used SiteKiosk in at least 3 years. Fellow employees do not have access either.
Can you assist?

Thanks,
Dan

Answer: (1)
Re: New employee access 1/2/2024 3:37 PM
Hi Dan,

Thank you for the inquiry. The current license is from an older version that is no longer supported (Windows 7 and lower). You will need an updated license or you can provide the one you currently have (license name and code) to "sales-america(at)sitekiosk.com" so that a renewal offer can be provided.

This is a Public Forum and further account details should not be shared here.

Best regards,
Andre.
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