SiteKiosk: Bug Fix for critical error
On kiosk machines with SiteKiosk versions earlier than 8.7 under Windows 7, the system will in most cases become unusable after Internet Explorer 10 is installed. The affected SiteKiosk versions are 7.1 - 8.6. Any Windows 7 computers that have automatic updates enabled will be affected because Internet Explorer 10 is installed automatically as part of Windows updates.

All software resellers are strongly encouraged to forward this information to the operators of the kiosks. PROVISIO has no information about the end user and therefore cannot directly inform them!

Additional information...
FAQ: Charge the same printer for color and black&white printing
Article ID: 17573
ArticleType: FAQ
Level: Closed
Platform: Windows XP Professional
Language: English
Creation Date: 2/14/2012 12:00 PM
Last Modification Date: 2/14/2012 12:04 PM
Product: SiteKiosk
Version: -
Views: 2571
Attachment: -
Created By: PROVISIO\olbrich (Provisio)
Modified By: PROVISIO\olbrich (Provisio)
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Description
The information about installing & using printers with SItekiosk is given in the SiteKiosk help installed with SiteKiosk (-->Management-->Print).

But if you want to use the same printer for color and black&white printing you must setup the printer twice but in a very distinctive way.

A. If it is a local printer set it up once the default way with printer sharing enabled under Windows and make that the color version for example.

Then set it up a second time but now do it this way
01. Go to START - CONTROL PANEL - PRINTERS - ADD A PRINTER (Wizard opens)
02. Next
03. Check: Local printer attached to this computer
04. Uncheck: Automatically detect and ...
05. Next
06. Check: Create a new port
07. Choose type or port: Local Port
08. Next
09. In the field "Enter a port name", enter the name of the network printer as follows: \\Computer\release name, e.g. \\MAJESTIX\BROTHER
10. Click OK
11. Select the correct driver
12. Next
13. Enter printer name and set as default (if desired)
14. Next
15. Print test page
16. Finish

Then configure the second one to have the black&white settings.

Afterwards enable the SiteKiosk printer dialog in the print settings of SiteKiosk to allow the user to select either the color or the black&white printer.

You also need to login to the SiteKiosk Windows user (after setting it to unprotected using the SiteKiosk System Security Manager) and make the required settings there as well. For most printers these settings are user dependent.
See steps 8-10 here: http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

After you have set the system security manager to protected again, close it and start it right again.
Select Customized -> Policies -> Restrict Printer usage -> Untick the option ‘Disable printer settings’.





B. If it is a network printer then do as follows for the first one

01. Go to START - CONTROL PANEL - PRINTERS - ADD A PRINTER (Wizard opens)
02. Next
03. Check: Local printer attached to this computer
04. Uncheck: Automatically detect and ...
05. Next
06. Check: Create a new port
07 Choose type or port: Local Port
08. Next
09. In the field "Enter a port name", enter the name of the network printer as follows: \\Computer\release name, e.g. \\MAJESTIX\BROTHER
10. Click OK
11. Select the correct driver
12. Next
13. Enter printer name and set as default (if desired)
14. Next
15. Print test page
16. Finish


And this way for the second one
01. Go to START - CONTROL PANEL - PRINTERS - ADD A PRINTER (Wizard opens)
02. Next
03. Check: Local printer attached to this computer
04. Uncheck: Automatically detect and ...
05. Next
06. Check: Create a new port
07. Choose type or port: Local Port
08. Next
09. In the field "Enter a port name", enter the ip of the network printer as follows: \\IP\release name, e.g. \\192.168.1.55\BROTHER
10. Click OK
11. Select the correct driver
12. Next
13. Enter printer name and set as default (if desired)
14. Next
15. Print test page
16. Finish

Afterwards enable the SiteKiosk printer dialog in the print settings of SiteKiosk to allow the user to select either the color or the black&white printer.

You also need to login to the SiteKiosk Windows user (after setting it to unprotected using the SiteKiosk System Security Manager) and make the required settings there as well. For most printers these settings are user dependent.
See steps 8-10 here: http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

After you have set the system security manager to protected again, close it and start it right again.
Select Customized -> Policies -> Restrict Printer usage -> Untick the option ‘Disable printer settings’.
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