Ticket ID: 21480 Creation Date: 3/17/2015 7:21 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 23655 Last Modification Date: 4/14/2015 11:31 AM Platform:
Level: Closed

Support Request: Switch between online and offline web page

Description

As I see Sitekisok switch between online nad offline during return from screen saver mode - it tray to load online web page and if it fails it loads offline page.

Is it possible to configure sitekiosk in a way that: when during browsing online pages there is no communication with remote host than sitekiosk reload offline page?

Answer: (1)
Re: Switch between online and offline web page 3/17/2015 11:05 AM
Hello,

When the internet connection will be interrupted while browsing online pages (or even a web server is not accessible) SiteKiosk will display the so called navigation error page.
If you want to customize that error page you can edit the file “naverror.htm” to fit your needs.

More information:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?customization_(site_skin).htm
6. Customizable files

Additionally you may also have a look at the “Check Internet Connection” feature that can be activated at “-->Start Page & Browser-->Customize-->Payment Module”.
That feature even works without having a payment device configured.
You will get a notification on screen when the internet connection is down and available again (checking every 30 seconds)
Also see: http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5373

Regards,
Michael Olbrich
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