Ticket ID: 21511
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Creation Date: 3/26/2015 4:04 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.9.2821
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Language: English
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Views: 40291
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Last Modification Date: -
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Platform:
Windows
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Level: Closed
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Modified By: -
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IE: 9.0 |
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Bug Status: Not Fixed
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User account: Administrator
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Bug Frequency: On every start
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Support Request: Unattended (silent) install fails to fully install
Reproduction
sitekiosk.exe /S /V"/qn INSTALLSYSTEMSECURITY=1 DOWNLOADVNC=No"
Approximately 3/4 of the way through the installation the setup insists on installing Visual c++ 2010 Redistributable runtimes. The launching of the runtime installer requires user input thus negating the use of the "silent" automatic install. Once the separate installer completes for the runtimes , the main MSI installer re-launches from scratch, and presents the "uninstall, modify or repair" options. If you do not choose "Repair", the install does not actually fully complete and sitekisok will not run.
I have tried pre-installing the most current Visual C++ 2012 runtimes before launching the sitekiosk installer in hopes that it would not need to launch the included installer, however the sitekiosk installer still insists on launching the visual c++ runtime installer.