Support Request: Samsung TAB4 won't turn off

Description

I have Samsung Galaxy TAB4 with Android version 4.4.2. After SiteKiosk 2 installation the device won't turn off. When pressing the Power button the tablet option menu won't show up. I have pushed the power button for several seconds, but the device won't turn off, the screen goes black and tablet vibrates but after few seconds it turns on again. Is there any cure for this ?

Answer: (1)

Re: Samsung TAB4 won't turn off 3/31/2015 12:22 PM
Hello,

This is a dedicated behavior when SiteKiosk is running. If you close SiteKiosk you can turn off the tablet as usual (and no SiteKiosk settings apply).

Regards,
Michael Olbrich
My Account
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