Ticket ID: 21526
|
Creation Date: 3/31/2015 6:17 PM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 8.2.797
|
Language: English
|
Views: 25612
|
Last Modification Date: 4/30/2015 10:52 PM
|
Platform:
|
|
Level: Closed
|
|
|
Support Request: Domain User Default Printer
Hello, we recently switched from using the SiteKiosk restricted user to a domain user. Under the domain user, everything works fine except the default printer does not populate first in the print dialog box (adobe reader). The printer does show up, but the user has to select it. I read that normally you have to un-restrict the SiteKiosk user account then re-restrict it to get the default settings to be applied. I have not been able to restrict the domain user account and I have tried the command prompt (systemsecurity.exe /install, /applydefault, etc.). There doesn't seem to be parameters on the /install for domain users.
The printer is set to be the default in both the administrator and domain user accounts.
So, in order to set the default printer, do I need to restrict the domain user account? And if so, how do I do this? Is there a better way to set the default?