Support Request: Lost admin password and general password

Ticket ID: 21698	Creation Date: 6/1/2015 5:29 AM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: -	Language: English
Views: 26041	Last Modification Date: 6/29/2015 3:58 PM	Platform:
Level: Closed

Support Request: Lost admin password and general password

Description

Hello,

My name is Raymond. I am an engineer at our hotel and we are trying to reconfigure sitekiosk on one of our publicly accessed computers but we do not possess the invoice information anymore so we have no way to use this computer. The computer is licensed to Fremont Marriott SK8 94969. If you can forward a copy of the invoice to the email I have provided below, it would be most helpful.

Sincerely,

Raymond Alves
Fremont Marriott Silicon Valley
46100 Landing Pkwy
Fremont, CA 94538
raymondalves669(at)gmail.com

Answer: (1)
Re: Lost admin password and general password	6/1/2015 3:47 PM
The necessary information has been forwarded to your email as requested. Please note that these license were purchased more than 12 months ago, hence are no longer supported. Each SiteKiosk license comes with 12 months of support and free updates. However, you may purchase license updates to be used with the most currently supported version (SiteKiosk 8.91.3042). You may purchase update license at www.provisio.com . You will just need to specify the license to be updated and pay the update cost ($69.00 per copy). You may purchase update license at www.provisio.com

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Support Request: Lost admin password and general password

Description

Answer: (1)