Ticket ID: 21763 Creation Date: 6/30/2015 6:14 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.91.3030 Language: English
Views: 26589 Last Modification Date: 7/29/2015 9:17 AM Platform:
Level: Closed

Support Request: Restrict Zoom Level?

Description

Hi, we have a multitouch screen using the above version of site kiosk +, full screen skin and restricted to one site. Unfortunately people are pinching to zoom in to the screen and though we have switched this off in the screen drivers itself it is still happening. Is there a way to restrict this in SiteKiosk so the user cannot do this? i.e. fix a zoom level?

Answer: (1)
Re: Restrict Zoom Level? 7/1/2015 9:09 AM
Hello,

since SiteKiosk 8.8.1686 you have the option to prevent to zoom web pages in the browser for the SiteKiosk user by enabling the option “Disable Zoom in IE” that you will find at the customized settings of the System-Security-Manager.
(-->Customized-->Policies)

Further information about the System-Security-Manager here:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?step_2_-_security_manager.htm

If that setting is needed for any other user account it is possible to add the corresponding value manually by editing the Windows Registry.
Further information here: http://www.winplat.net/post/How-to-disable-the-Zoom-feature-in-Internet-Explorer.aspx

The Zoom level can be configured at "-->Start Page & Browser-->Advanced"

The above applies to all IE Webbrowser Control Skins. Alternatively you may even use the new “Chrome Fullscreen Browser” Skin where you can allow or disable zoom gesture independently from the user account you start SiteKiosk in (SiteKiosk configuration-->Start Page & Browser-->Customize-->Settings).
You als can set a zoom level.


Here some further explanations:
http://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=19044


Regards,
Michael Olbrich
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