FAQ: Notes about using SiteKiosk Android on Samsung Tablet devices

Description

To avoid problems please check the following settings before executing SiteKiosk Android on Samsung Android devices.

1. “S Voice”
Please check the “S Voice” app settings and make sure that “S Voice” will not be started with the home button by disabling the option “Open via the home key”
Otherwise you will not be able to exit SiteKiosk with using the home button as required when starting a single Android App with SiteKiosk (-->Applications-->Android App).
Please find further information about how to exit SiteKiosk Android at this FAQ article:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=22209


2. Multi Window Mode
With some Samsung devices you can enable a Multi Window Mode for displaying 2 Apps side by side.
Please deactivate this feature in the Android settings of your device as otherwise SiteKiosk cannot block access to other applications under all circumstances.

3. Recent Apps
You should deactivate the feature that lists recent apps. E.g. on Samsung devices with Android 9 tap on the Recent Button to view your Recent Screen. Then tap the 3 dots at the top right. Now select Settings. Turn Toggle Suggested Apps off.


General note
You may even contact Samsung as they provide an Android “Business line” version for Samsung devices on request which has less additional apps and custom features installed.

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