Support Request: Deregistering a licence on a device

Ticket ID: 24238	Creation Date: 5/9/2018 1:42 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: -	Language: English
Views: 23473	Last Modification Date: 6/6/2018 2:11 PM	Platform:
Level: Closed

Description

Could you tell me how to deregister a licence on a device? Currently, once licence is running on two devices at the same time.

Answer: (1)
Re: Deregistering a licence on a device	5/9/2018 1:48 PM
Hello, You can uninstall SiteKiosk (-->Control Panel-->Programs and Features) or just delete the license information from the Windows registry. In case you want to delete license: Login with an admin user without SiteKiosk running. Open the Windows registry with regedit.exe and go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PROVISIO\SiteKiosk (on 32 Bit systems HKEY_LOCAL_MACHINE\SOFTWARE\PROVISIO\SiteKios) Look for the entries 'licensee' and 'signature' and delete them. Generally just make sure that you do not use the license on more devices than the license is valid for. Also see: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?registering_sitekiosk.htm >>> You will, however, not have to request a new license key when you change your system or reinstall SiteKiosk. You can (re)install your license numerous times (e. g. for testing purposes) and even switch to a different computer.<<< Regards, Michael Olbrich