Ticket ID: 24293
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Creation Date: 6/14/2018 9:15 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.4.0
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Language: English
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Views: 23595
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Last Modification Date: 7/12/2018 10:29 AM
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Platform:
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Level: Closed
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Support Request: Random dropping from network
Windows 7/10 environment random dropping from network caused by SiteKiosk. Only solution to reconnect is to reboot the computer. When SiteKiosk was disabled/removed then units stays online all days so problem has been isolated to SiteKiosk. We have 7 units behaving like this and they are in different networks connected by LAN cables.