Ticket ID: 24319 Creation Date: 6/26/2018 11:27 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4337 Language: English
Views: 23306 Last Modification Date: 7/24/2018 12:29 PM Platform:
Level: Closed

Support Request: Sitekiosk failed to start up

Description

Dear sir, madame,

Sitekiosk failed to autostart up after starting up computer.
OS: Windows 10 home
At windows 7 it works fine
I tried maybe 50 times to change the config, a few times it works and then its broken again.
Thnx for your reply

Niels Graat

Answer: (1)
Re: Sitekiosk failed to start up 6/26/2018 11:37 AM
Hello,

The method for activating the auto start are the same on Windows 7 and Window s10.

The auto start settings will be stored in the registry when applying the settings and only removed if you select “Log off user (disable start settings)” or “Exit SiteKiosk” in the Exit dialog box, which appears after you enter the configured key combination and the correct password after running SiteKiosk.

To auto login the SiteKiosk user and auto start SiteKiosk you first need to login to a Windows user account with local administrative rights.
Then start SiteKiosk and choose “Auto Start” in the quick start dialog then reboot.
Also see: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?select_starting_mode.htm

This will set the corresponding settings in the Windows Registry.

If it doesn’t work you need to check what is blocking the access to the Windows registry (e.g. group or domain policies or a security application like antivirus) or if there is any other software running that does reset these registry entries.

Regards,
Michael Olbrich
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