Ticket ID: 24431 Creation Date: 8/28/2018 9:00 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4557 Language: English
Views: 25583 Last Modification Date: 9/27/2018 10:50 PM Platform:
Level: Closed

Support Request: Chromium Browser Issue

Description

We are facing an issue with Chromium browser plugin. We have a card reader attached to one of the kiosk, Card reader working as a keyboard wedge.

When we are using chrome browser plugin in the SiteKiosk and swiping a card focused on an input field then it provide all card detail except the "name on card".

While this is not an issue when we are using IE browser plugin in the SiteKiosk, using IE provides all details of the card including "name on card", when swiped through the card reader machine.

We require all card detail including "name on card" using the chromium browser plugin in the SiteKiosk.

Currently we are using latest version of SiteKiosk 9.6, Build 4557

Thanks

Answer: (3)
Re: Chromium Browser Issue 8/29/2018 3:24 PM
In regards to his description it seems to apply to the web page code that reads out the card details that may not work in Chrome Browser option of SiteKiosk using the Chromium CEF Engine. Please see the following link for debugging the web page in the SiteKiosk Chrome Browser option:
http://devblog.provisio.com/post/2017/09/15/Debugging-Webpages-in-the-SiteKiosk-Windows-Chrome-Browser.aspx

Otherwise SiteKiosk Provides the “Input devices” feature to implement code for card readers with keyboard emulation:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?devices.htm
Re: Chromium Browser Issue 8/30/2018 6:32 PM
Yes we tried the Input Devices of SiteKiosk and it provides the all card detail but card details is incosistent for each swipe. Like following are some patterns which we are getting on diffrent swipe

Correct Data------------
%B************9183^RECIPIENT/GIFT CARD^250652119?000849000000?
;************9183=250652110000849?
Incorrect Data----------
%B************9183^REC))P?
;************9183=250652110000849?
00849000000?
;************9183=250652110000849?

%B***********9183000E$())))))?
;************9183=250652110000849?
00849000000?
;************9183=250652110000849?

we masked card number by * for security purpose but you can clearly see the diffrence in the card detail for each swipe. We have also tried debugging but it wont help us.

Is it a bug in chromium browser plugin?
and Also please let us know if there is any other way to read the proper details of a device working in Keyboard wedge mode
Re: Chromium Browser Issue 8/30/2018 10:10 PM
Did you add the scripts to your page to populate the fields from the input device you set up in SiteKiosk? Can you confirm your device is a keyboard emulation type of device?

You will find script examples here: provisio.com/helpconsole/SiteKiosk%20Help/en-US/devices.htm
Please note that the SiteKiosk Chrome based browser uses Chromium CEF so you will need to make sure you page works correctly with that outside of SiteKiosk as well.

You can check with using the Chromium CEF Browser test application (you need to extract the download twice using 7ZIP)::
http://opensource.spotify.com/cefbuilds/cef_binary_3.3440.1805.gbe070f9_windows32.tar.bz2

Here the main pages of the Chromium CEF project:
http://opensource.spotify.com/cefbuilds/index.html
https://bitbucket.org/chromiumembedded/cef

With “Chrome Browser” option SiteKiosk uses a Chromium Browser engine (CEF) instead of the IE Webbrowser Control. The CEF engine will be installed with SiteKiosk. The full Chrome browser does not need to be installed on the system.
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