Ticket ID: 24443 Creation Date: 9/4/2018 5:14 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4409 Language: English
Views: 25888 Last Modification Date: 10/3/2018 12:50 PM Platform:
Level: Closed

Support Request: Play video full screen

Description

We have a touch screen in a museum with a Sitekiosk pc.
he company DIZ programmed the pages but is telling us it is not possible to start the video's in full screen mode.
I hope there is a solution.

We have a start page with 5 pictures. When we click them a movie starts.
But the movies play in a frame and not full screen.
When we double click on the movie, in the kiosk browser IE, it goes to full screen.

How can we start the movies in full screen?
How can we go back to page 1 when the movie ends, so the customer can choose an other movie? Now the screen stays black.

So we are looking for a feature wich I expected to be ra rather basic one and that is to show full screen video and images from Sitekiosk, and on the end of the movie falls back to a start screen.
The option to reset the sitekiosk console after a certain time could work when the movies are all the same length but the are not.. :(
Is there a module or an example html page or even a new feature wich can do this?

I zipped the files of the startpage.. But the map "movies" with the mpeg movies is to big, so is missing.
Hope you can help us out.

Answer: (4)
Re: Play video full screen 9/5/2018 10:41 AM
Hello,

This is possible out of the box when using the new SiteCaster CMS feature for the content display or with customizing the web page code when using the SiteKiosk Browser with a “usual” web page / html files.

SiteCaster CMS:
With SiteCaster CMS you can create interactive and non-interactive content within your browser (preferably Chrome) from any PC with internet access and publish it to be displayed at the SiteKiosk (Windows or Android) Client then.
With the “Display conditions” you also can configure what to display when the user is idle.

When adding a Video (mp4) as linked document in SiteCaster CMS you can display it in full screen (default setting) and the popup will automatically close after the video has finished (or you can close it with a X icon in the upper right corener).
https://www.provisio.com/helpconsole/SiteCaster%20CMS%20Help/en-US/default.htm?linked_document_(pop-up)1.htm
https://www.provisio.com/helpconsole/SiteCaster%20CMS%20Help/en-US/default.htm?video1.htm

You can test everything before purchasing any license.
For testing (with 1 SiteKiosk client) you do not need any license (if you need to test with more than 1 client just send a note with the information which SiteRemote team you use).
1. Just create a free 30 days test account on www.siteremote.net
2. Download and install SiteKiosk on your client machine:
- Windows: http://www.provisio.com/en-GB/Downloads/Download.aspx?ItemId=1
- Android: https://www.provisio.com/en-GB/Downloads/Download.aspx?ItemId=185
3. Open the SiteKiosk configuration and first register the SiteKiosk client to your SiteRemote team (Remote Monitoring).
- Windows: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?remote_monitoring.htm
- Android: http://www.provisio.com/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/default.htm?remote_monitoring.htm
4. Then activate SiteCaster in the SiteKiosk configuration.
- Windows: Select “SiteCaster” at “-->Start Page & Browser” http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?sitecaster_cms.htm
- Android: Select “SiteCaster” at “-->Application” http://www.provisio.com/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/default.htm?sitecaster.htm
5. Start SiteKiosk with the SiteCaster configuration
6. (On another computer) Login to the SiteCaster Editor at https://www.siteremote.net/sitecastercms (can also be accessed with the SiteCaster tab via www.siteremote.net) with using Chrome Browser to create and distribute the content.

Please find some videos here for further information:
https://www.provisio.com/web/uk/tutorials/sitecaster-interactive-digital-signage-cms
Here an overview about SiteCaster CMS:
https://www.provisio.com/web/uk/products/sitecaster-digital-signage-cms
Here you can find the SiteCaster CMS online help:
https://www.provisio.com/helpconsole/SiteCaster%20CMS%20Help/en-US/default.htm
Re: Play video full screen 9/5/2018 10:41 AM
SiteKiosk Browser with a web page / html files:
For a full screen video display you need to implement the video into a HTML file with corresponding parameters and then link to the HTML instead to the video file.
Here an example:
http://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=7207

To display the video without browser skin you can enable the fullscreen mode in the SiteKiosk configuration – for all or for specific URLs:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?fullscreen_mode.htm

To automatically return to start page when the video has finished you also need to implement corresponding code into the html.
When using an IE based skin e.g. with these methods of SiteKiosk Object Model (or even with other JavaScript methods).
For call a function after a specified time (e.g. video length) you can e.g. use the setTimout
Method of JavaScript or the AddDelayedEvent Method of SiteKiosk Object Model:
https://www.w3schools.com/jsref/met_win_settimeout.asp
https://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?scheduler_adddelayedevent_mth.htm

Then you can e.g. call a function using the navigate method to return to the start page or even logout.
https://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?sitekioskwebbrowser_navigate_mth.htm
https://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?sitekiosk_logout_mth.htm

Alternatively you can disable the fullscreen mode (in general or only activate it for the start page URL) to have the SiteKiosk skin with the navigation buttons available when the video is displayed.
At “-->Start Page & Browser-->Customize-->Browser Toolbar” you can configure then which elements you want to display (e.g. only the back button).
Or you open the link to the HTML with the video in a new window (maximized) so that users can close it.

Regards,
Michael Olbrich
Re: Play video full screen 9/5/2018 12:02 PM
Wauw, THANKS for this quick answer !!

We have 2 site kiosk license's for 2 different kiosk solutions.
-When I want to use the cms on one machine do we need an additional license to use the cms or is it included in the Sitekiosk program license?-
-When the content is ready, is it possible to load it locally so the kiosk pc does not need an internet connection?

Greetings,
Jeroen
Re: Play video full screen 9/5/2018 12:15 PM
Hello,

Generally you additionally need a SiteRemote Cloud and a SiteCaster CMS license (per Client) for using SiteCaster CMS: https://www.provisio.com/en-GB/Shop/Shop.aspx?GroupIdx=8

As actually one SiteCaster CMS license is included for free to every SiteRemote Team you would need to purchase 1 x “SiteRemote Cloud - Annual plan” and 1 x “SiteRemote Cloud & SiteCaster CMS Bundle – Annual Plan” license for using SiteCaster CMS on 2 terminals (besides the 2 SiteKiosk licenses).

If you need further information you may contact our sales via sales-europe(at)provisio.com.

The SiteKiosk client with SiteCaster CMS needs internet access for downloading the SiteCaster CMS content from the SiteRemote server.
But then no internet access is necessary as the content is stored locally (except you want to change the content again or if you want to display online content – e.g. web pages – in SiteCaster CMS).

Regards,
Michael Olbrich
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