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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
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Support Request: Renewal of license


Can you please urgently assist. I have paid to renew my license however I have not received an activation or confirmation.
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Paid: Thursday 27th September 18

Answer: (1)

Re: Renewal of license 10/1/2018 3:49 PM
We have responded to your license inquiry by email, however we received a bounce back from your email server regarding the email is not valid.
btservicedesk(at) #550 Invalid Recipient

That might explain why you did not receive the original invoice email. Do you have a different address where we could send that?