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Support Request: Kiosk Account User cannot print

Description

Hello,

when i launch SiteKiosk with restricted User i cannot print throug an application launch automaticly
it works fine in start mode

Answer: (3)

Re: Kiosk Account User cannot print PROVISIO\olbrich (Provisio) 10/1/2018 2:53 PM
Hello,

If you installed your printer after installing SiteKiosk, please refer to item no. 6 in the Tips and recommendations at the bottom of this page.
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?print.htm

Otherwise you may login to the SiteKiosk user account and check the application and printer settings.
Here the information about how getting access:
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

Regards,
Michael Olbrich
Re: Kiosk Account User cannot print Technique (UserAdmin) 10/1/2018 3:51 PM
thanks for the quick reply.
When i set user in security manager to unprotected and test printing with restricted account it works fine
when i change to protect nothing happened

i have modified kiosk user setting and add the right to configure printing settings and now it works
Re: Kiosk Account User cannot print PROVISIO\olbrich (Provisio) 10/1/2018 4:27 PM
Thank you for your feedback.