Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Device lock

Description

Hello, i activate the app launcher but i dont choose any app, so the screen is in red and show the next message: No selecciono ninguna aplicación para iniciar, por favor, seleccionela en la configuración de sitekiosk. The device is lock, i cant get out from this page, and no menus or options buttons are anable to exist from this page.

Answer: (1)

Re: Device lock 10/4/2018 8:35 PM
You will need to choose which apps to show. To exit out, you can either drag your finger to all four corners starting at the top right and then moving clockwise. Alternatively to that you can tap the Android home button six times.