Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
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Support Request: Cannot Login

Description

Trying to login under "hsgoddard" or "Marney" and having no luck although I show TWO valid licensees for SiteRemote.
Please Advise.

Answer: (1)

Re: Cannot Login PROVISIO\ward (Provisio) 11/5/2018 4:50 PM
The SiteRemote licenses you purchased were never activated. They are still valid. What you will need to do is go to www.siteremote.net and use the "Free 30-day trial account" button to create a new account. You can then register your SiteKiosk systems with the account. To activate your licenses, click the Administration tab then click the Licensing sub-menu on the blue bar. Click the Activate license key button then, on the next screen, paste in your SiteRemote Cloud license and click the Activate button.