Support Request: Website https://orpn-elearning.ch

Description

The website https://orpn-elearning.ch is not displayed in sitekiosk.

Logfile :
Script Error: URL: https://orpn-elearning.ch/adapt/js/scriptLoader.js; ErrMsg: "« console » est indéfini"; Line: 1; Char: 924; Code: 0;
Script Error: URL: https://orpn-elearning.ch/adapt/js/adapt.min.js; ErrMsg: "« console » est indéfini"; Line: 1; Char: 10839; Code: 0;

Answer: (7)

Re: Website https://orpn-elearning.ch 12/14/2018 11:57 AM
Hello,

I have checked that page with using your SiteKiosk configuration on Windows 10 with SiteKiosk 9.7. There was no problem with displaying that page and/or the follow up pages.

As the Metro IE Skin uses the IE webbrowser Control of the installed Internet Explorer you may first check if the web page works direktly in IE11 on than system. If yes, you may check if it works in “Start once” mode for testing.

Otherwise you may switch to the “Chrome Browser” skin or try if it works after updating to SiteKisok 9.7.

Regards,
Michael Olbrich
Re: Website https://orpn-elearning.ch 12/14/2018 2:31 PM
Hi,
Yes, this web page works direktly in IE11 without SiteKiosk.

I've tryed with SiteKiosk V9.7.4905 and I've got the same problem :
Script Error: URL: https://orpn-elearning.ch/adapt/js/scriptLoader.js; ErrMsg: "« console » est indéfini"; Line: 1; Char: 924; Code: 0;
Script Error: URL: https://orpn-elearning.ch/adapt/js/adapt.min.js; ErrMsg: "« console » est indéfini"; Line: 1; Char: 10839; Code: 0;
Re: Website https://orpn-elearning.ch 12/14/2018 2:35 PM
Hello,

The script errors are from the web page and only the developers of this web page can say anything about these errors.
In my SiteKiosk test I didn't get any script errors.

Is there a difference when starting SiteKiosk in “Start once” mode (in the user account where it worked in IE11)?

Regards,
Michael Olbrich
Re: Website https://orpn-elearning.ch 12/14/2018 2:45 PM
Hi,
No, there is no difference when starting SiteKiosk in “Start once” mode.

I've tried with "Chrome Browser" as Browser-Engine" in SiteKiosk and this webpage works.
But, with "Chrome Browser", I've a another problem to print PDF file correctly !
Re: Website https://orpn-elearning.ch 12/14/2018 2:59 PM
Hello,

Now after testing again with your SiteKiosk configuration I was able to reproduce the problem in Metro IE Skin.
It is caused by your manual changes in the SKCFG in regards to the compatibility view mode:

<ie8-compatibility-view enabled="true" emulation-mode="9000" />


You should set it back to default

<ie8-compatibility-view enabled="true" />


Then start SiteKiosk, close it and start SiteKiosk again.

Further information about that setting here:
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9701

Regards,
Michael Olbrich
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