Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: windows update

Description

I need to update the computer that we have sitekiosk installed. This will erase everything on it including sitekiosk. I need help with steps for the reinstall.
Thanks
You can reach me 202 416 4052 or aloum(at)cgdev.org.
My name is Abdul.

Answer: (1)

Re: windows update 10/1/2019 9:04 PM
Hello,

Thank you for submitting your inquiry. There are a few things you will need to back up before a reinstall:

Licensing information - click the Registration button at the top of the SiteKiosk configuration window. Copy all the texts in both fields or refer to the licensing email received. https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/registering_sitekiosk.htm

SiteKiosk version - At the top of the SiteKiosk configuration screen is the version or build number. You can find the version or build here. (Support for Windows 10 started with version 9.0+) https://www.provisio.com/en-US/Downloads/VersionHistory.aspx

Strong password - If you are on a corporate domain, you can set a strong password using instructions here: (Silent installations) https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/scope_of_supply.htm

Important project files -
Configuration - C:\Program Files (x86)\SiteKiosk\Config (*.skcfg files)
Start Screen - C:\Users\Public\SiteKiosk\content (the entire folder).
Media Content - C:\Program Files (x86)\SiteKiosk\Html (image, html folders, PDF etc)

Alternatively, some steps are possible via SiteRemote: http://devblog.provisio.com/post/2016/02/22/Distributing-the-SiteKiosk-Windows-Start-Screen-with-SiteRemote.aspx .

Best regards.