Ticket ID: 25443
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Creation Date: 5/25/2020 8:07 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: -
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Language: English
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Views: 19505
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Last Modification Date: 6/23/2020 9:21 PM
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Platform:
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Level: Closed
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Support Request: staying connected.
having an issue with my kiosk on a web page ( CANADA.CA) when the page fails, the link from the main menu gets changed and for some reason goes to a page that requires a user and password. also a couple of times a windows comes up and it says something to the effect that 10 attempts have ben tried to login and over 12000 sec and at this point I need to provide and emergence mode password which is my original code ( thankfully I still have that) only then will the system reboot and I have to then restart sitekiosk from scratch. Is this a issue with Site kiosk ?? is there a fix for this??
where is the log file so I can send it to you ( the license is the first one in my list file list that is getting effected)