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Overview page SiteRemote
Terminal Overview Page
Terminal Report
Sales report of a terminal
A group of terminals using Google maps.
User management
SiteRemote is a server application used for monitoring and maintaining kiosk terminals running SiteKiosk software (Basic Version or higher) from a remote location. Based on Microsoft .NET Framework, SiteRemote runs on Windows 2003 server in combination with Microsoft SQL database (see also system requirements).

There are two versions of SiteRemote available: The SiteRemote Application Service Provider (ASP) where customers access the service through a web browser by logging onto SiteRemote.net. The data and connections to client terminals are stored on the PROVISIO servers and leased on a 3-month or annual basis. The other version, SiteRemote Server (Personal and Business Edition), is licensed and offered as a one-time purchase of the software. This version allows you to set up a local server on your network, with all of the functions of SiteRemote
Free 30-Day Trial
A free 30-day trial of the SiteRemote.net service is available for immediate use. You can also request a download of the SiteRemote Server installation version.
Advantages of using SiteRemote
SiteRemote offers you a wide variety of monitoring and managing options. For a detailed overview of all SiteRemote functions including screenshots, go to our website (Functions & Screenshots).
Constant communication
SiteRemote’s communication architecture provides constant communication between a SiteKiosk terminal and a SiteRemote server, even from behind firewalls. A terminal will establish a connection to the server at certain intervals and compare its data with the data stored on the server. While doing so, the terminal informs the server about its current status and receives new jobs from the server. SiteRemote can also monitor terminals that lack a permanent connection (dial-up) or have dynamic IP addresses.
A group of terminals using Google maps.
Fig.: A group of terminals using Google maps.
E-mail & SMS alert.
Monitoring
To ensure a quick response to problems and guarantee the highest degree of availability for your terminals, the SiteRemote monitoring solution will automatically inform you about any problems, independent of your current location.

SiteRemote is equipped with an automatic notification system, which sends an alert by e-mail or SMS in the event of an error.
Secure Connection
The secure communication between client and server is established via an encrypted protocol similar to HTTP (TCP/port:8086). Communication is encrypted by a combination of RSA and AES (Rijndael) used for key exchange and symmetrical encryption, respectively. In addition, signatures are used to verify the identity of client machine and server.
Client-server communication in connection with jobs.
Fig.: Client-server communication in connection with jobs.
Remote maintenance
Maintaining and updating a computer, such as transferring a file or rebooting the machine, does not usually take a long time.
But if you are dealing with a hundred machines spread out over various locations, completing this task manually would take hours, if not days, as you would have to perform this process for every individual terminal.

SiteRemote’s job management feature allows the user to define and execute a job function remotely in a matter of minutes. Users can define a job task and assign it to an individual machine, groups of machines or even of all of your machines at once. Using SiteRemote, specific dates and times when particular jobs are to be executed can be set as a one-time task or scheduled on a recurring basis.
Multiple-language user interface
In addition to the option of setting an address and a time zone to each terminal, you can also assign a display language to each user. For example, a member of your team from New York can use the SiteRemote user interface in English, while another staff member from Amsterdam can log into the same SiteRemote account using the Dutch user interface.

At present, SiteRemote is available in English, German, French, Spanish, Italian, Russian, and Dutch.
Hardware overview in display language “Russian”.
Fig.: Hardware overview in display language “Russian”.
Lease or buy
You can lease SiteRemote on a monthly basis or purchase a SiteRemote server license by paying a one-time license fee. For more detailed price information, please refer to our price list.
SiteRemote.net
Advantages SiteRemote.net (ASP lease)
SiteRemote Server
Advantages SiteRemote Server (buy)
low license fees
the monthly license fees charged for each machine already include all purchasing and running operating costs
single license fee
you will have to pay license fees only once (buy)
smaller teams
ideal for smaller teams of up to 100 machines/clients
larger teams
ideal for larger teams of 50 machines/clients or more
existing infrastructure
rather than having to buy new hardware or server software, you use the already existing infrastructure available at www.siteremote.net
your own administration
the server version provides you with your own administration area including advanced settings and adjustment options
no administration costs
all administrative tasks required for updating, expanding the hardware, etc. are covered by your license fee
vendors
buy the Business Edition and sell monthly and annual plans to third-party customers
simple operation
no extra skills are required to use this version of ASP
independence
you can also run the server version independently from PROVISIO in your own intranet
SiteRemote ASP (PDF)
SiteRemote ASP (PDF)
SiteRemote Server (PDF)
SiteRemote Server (PDF)
For an overview of all features including screenshots click here».
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