SiteKiosk: Corrección de error crítico
Si se instala Internet Explorer 10 en un equipo kiosco que funciona con SiteKiosk versión 7.1 - 8.6 bajo Windows 7, es casi seguro que el sistema ya no es utilizable. Bajo Windows 8, este error no ocurre! Una vez que se activa la función de actualización automática en la máquina de Windows 7, se instala el nuevo Internet Explorer 10 automáticamente.

Rogamos que todos los distribuidores y revendedores envien esta información urgentemente a los operadores de sistemas de kiosco. PROVISIO no tiene información sobre el usuario final y por lo tanto no puede informar directamente!

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FAQ: Charge the same printer for color and black&white printing
Artículo ID: 17573
ArtículoTipo: FAQ
Nível: Cerrado
Plataforma: Windows XP Professional
Idioma: Inglés
Fecha de creación: 14/02/2012 12:00
Fecha de la última modificación: 14/02/2012 12:04
Producto : SiteKiosk
Versión: -
Ver: 2527
Anexo: -
Creado por: PROVISIO\olbrich (Provisio)
Modificado por: PROVISIO\olbrich (Provisio)
Votación:
 
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Descripción
The information about installing & using printers with SItekiosk is given in the SiteKiosk help installed with SiteKiosk (-->Management-->Print).

But if you want to use the same printer for color and black&white printing you must setup the printer twice but in a very distinctive way.

A. If it is a local printer set it up once the default way with printer sharing enabled under Windows and make that the color version for example.

Then set it up a second time but now do it this way
01. Go to START - CONTROL PANEL - PRINTERS - ADD A PRINTER (Wizard opens)
02. Next
03. Check: Local printer attached to this computer
04. Uncheck: Automatically detect and ...
05. Next
06. Check: Create a new port
07. Choose type or port: Local Port
08. Next
09. In the field "Enter a port name", enter the name of the network printer as follows: \\Computer\release name, e.g. \\MAJESTIX\BROTHER
10. Click OK
11. Select the correct driver
12. Next
13. Enter printer name and set as default (if desired)
14. Next
15. Print test page
16. Finish

Then configure the second one to have the black&white settings.

Afterwards enable the SiteKiosk printer dialog in the print settings of SiteKiosk to allow the user to select either the color or the black&white printer.

You also need to login to the SiteKiosk Windows user (after setting it to unprotected using the SiteKiosk System Security Manager) and make the required settings there as well. For most printers these settings are user dependent.
See steps 8-10 here: http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

After you have set the system security manager to protected again, close it and start it right again.
Select Customized -> Policies -> Restrict Printer usage -> Untick the option ‘Disable printer settings’.





B. If it is a network printer then do as follows for the first one

01. Go to START - CONTROL PANEL - PRINTERS - ADD A PRINTER (Wizard opens)
02. Next
03. Check: Local printer attached to this computer
04. Uncheck: Automatically detect and ...
05. Next
06. Check: Create a new port
07 Choose type or port: Local Port
08. Next
09. In the field "Enter a port name", enter the name of the network printer as follows: \\Computer\release name, e.g. \\MAJESTIX\BROTHER
10. Click OK
11. Select the correct driver
12. Next
13. Enter printer name and set as default (if desired)
14. Next
15. Print test page
16. Finish


And this way for the second one
01. Go to START - CONTROL PANEL - PRINTERS - ADD A PRINTER (Wizard opens)
02. Next
03. Check: Local printer attached to this computer
04. Uncheck: Automatically detect and ...
05. Next
06. Check: Create a new port
07. Choose type or port: Local Port
08. Next
09. In the field "Enter a port name", enter the ip of the network printer as follows: \\IP\release name, e.g. \\192.168.1.55\BROTHER
10. Click OK
11. Select the correct driver
12. Next
13. Enter printer name and set as default (if desired)
14. Next
15. Print test page
16. Finish

Afterwards enable the SiteKiosk printer dialog in the print settings of SiteKiosk to allow the user to select either the color or the black&white printer.

You also need to login to the SiteKiosk Windows user (after setting it to unprotected using the SiteKiosk System Security Manager) and make the required settings there as well. For most printers these settings are user dependent.
See steps 8-10 here: http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

After you have set the system security manager to protected again, close it and start it right again.
Select Customized -> Policies -> Restrict Printer usage -> Untick the option ‘Disable printer settings’.
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