SiteKiosk: Corrección de error crítico
Si se instala Internet Explorer 10 en un equipo kiosco que funciona con SiteKiosk versión 7.1 - 8.6 bajo Windows 7, es casi seguro que el sistema ya no es utilizable. Bajo Windows 8, este error no ocurre! Una vez que se activa la función de actualización automática en la máquina de Windows 7, se instala el nuevo Internet Explorer 10 automáticamente.

Rogamos que todos los distribuidores y revendedores envien esta información urgentemente a los operadores de sistemas de kiosco. PROVISIO no tiene información sobre el usuario final y por lo tanto no puede informar directamente!

Información adicional...
PROVISIO English Deutsch Español Français Русский |  Entrar |Carrito de compras |  Developer Blog |Carta del sitio
Skip Navigation LinksInicioSoporteCentro de soporteDetalles del billete
Llamar:+49 251 846924 0+1 (305) 974-1952
Soporte de pedidos: Italian support contacts & Technical Support
Billete ID: 18157
BilleteTipo: Soporte de pedidos
Nível: Cerrado
Idioma: Inglés
Fecha de creación: 13/07/2012 12:48
Fecha de la última modificación: 23/07/2012 14:23
Producto : SiteKiosk
Versión: -
Ver: 919
Anexo: -
Creado por: antonio.petricca (UserAdmin)
Modificado por: PROVISIO\olbrich (Provisio)
Descripción
Hi! My name is Antonio Petricca and I'm a Sisal MatchPoint's technical staff member.

My company bought in the past several licenses of you Site Kiosk product and installed them all over its production environment.

Today we've new requirements to develop :

(1) lock down our pcs no more to a controlled navigation toward our public web application, but lock down a Win32 .NET application (that replaces the old web application)
(2) control you site kiosk to change programmatically (by our own upgrade software package) the configuration to reflect the changes explained at (1).

Could you give us the necessary information to achieve that goal?

Also, we would ask you if exists an official italian reseller/techical support center for your products.

Best regards,

Antonio Petricca
Comentarios (11): Italian support contacts & Technical Support
Re: Italian support contacts & Technical Support PROVISIO\olbrich (Provisio) 13/07/2012 14:02
Hello,

On Startup of SiteKiosk (Auto start Mode) the restricted SiteKiosk user will automatically be logged in and the SiteKiosk Browser starts with the configured Startpage. The user has no access to the Windows system then.

If you don’t want to display a web page but start an additional external application after the SiteKiosk Browser was started you should have a look at the option “Start application automatically” available when adding (or editing) an external application to the SiteKiosk configuration:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?applications.htm

When using this feature you may also enable the feature to keep the SiteKiosk main window in the background (-->Browser Designs-->Advanced).

If you want that users can only access certain URLs you can use the Surfing Area settings to restrict it.
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?surfing_area.htm


All these settings will be stored in the SiteKiosk configuration file you will find at “….\SiteKiosk\Config” by default (YourConfigName.skcfg).
If you edit or replace the configuration file outside of the SiteKiosk Configuration Tool please note that the SiteKiosk Browser will read this file once on every startup.
So if you replace the file in the background you need to restart SiteKiosk or the system to activate it.

We provide SiteRemote (http://www.siteremote.com/en-US/SiteRemote/Default.aspx) for managing the SiteKiosk Terminals.

Our support is available in English, German and Spanish:
http://www.provisio.com/en-US/Company/Contact.aspx

Alternatively you may have look at our partner page to search for a external solution provider in Italy:
http://www.provisio.com/en-US/Partners/List.aspx

Regards,
Michael Olbrich
Re: Italian support contacts & Technical Support antonio.petricca (UserAdmin) 13/07/2012 17:34
Thank you very much!

I'll try you advices as soon as possible!

Best regards,
Antonio
Re: Italian support contacts & Technical Support antonio.petricca (UserAdmin) 23/07/2012 9:48
Hi! I've just checked the version installed on one of the production PCs, it is the 6.0.

The question is : Is it possibile to configure SiteKiosk 6.0 like you explained us in your previous answer?

Thank you very much!

Antonio Petricca
Re: Italian support contacts & Technical Support PROVISIO\olbrich (Provisio) 23/07/2012 11:18
Setting the start page and staring options are the same:

The feature to keep the SiteKiosk main window in the background is not available with this old version.

To start an external application with or after SiteKiosk you should have a look at this FAQ then:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=441



You may also update SiteKiosk top version 6.6.213 (updates within version 6.x are for free):
Download:
http://www.sitekiosk.com/en-US/Downloads/VersionHistory.aspx?Product=SiteKiosk?ItemID=1&OpenItem=62#Item_62
Re: Italian support contacts & Technical Support antonio.petricca (UserAdmin) 23/07/2012 14:21
Thank you!!!
Pages (3): [1] 2 3 Next »
© 1996-2013 PROVISIO. Todos los derechos reservados. Legal Contacto T&Cs Política de privacidad