Ticket ID: 23285
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Creation Date: 2/17/2017 7:09 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: -
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Language: English
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Views: 32198
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Last Modification Date: 3/21/2017 4:58 PM
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Platform:
Windows
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Level: Closed
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IE: 0.0 |
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Bug Status: Not Fixed
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User account: Unknown
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Bug Frequency: Unknown
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Support Request: Need to get remote control
Reproduction
0
We have machine called FOWLER-THORNTON under team 'fowler' and lost remote access due to license expiry
We jsut purchased siteremote cloud and wondering if this is right stuff to get the control back. (I'm sure it is)
It's still processing, once we receive the license key please advise how to re-activate the remote control and access details