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Ticket ID: 23452
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Creation Date: 5/9/2017 4:22 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.5.4033
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Language: English
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Views: 30806
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Last Modification Date: 6/6/2017 4:48 PM
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Platform:
Windows
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Level: Closed
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IE: 11.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: On every start
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Support Request: Unable to delete user files
Reproduction
?
We are using Sitekiosk in a library where they also use MS Word, Excel and some programs for genealogy. They often save these files to disk before sending by mail or print.
We are using Chrome browser with downloads enabled and option to delete files from provided folders on logout but those files does not get erased when they logout, the screensaver kicks in or sitekiosk restarts.
Switching to IE browser using sitekiosk filemanager solves this problem but using IE is not an option because other issues.
