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Desde el 21 de Diciembre 2015 hasta el 3 de enero 2016, nuestra oficina en Münster trabaja con un equipo mínimo. Soporte limitado está disponible durante este período.
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Informe Bug: white screen

Reproducción

happens following windows updates to version 1703

Descripción

Hi, our station will not load site kiosk correctly - when I try to run config the pc reboots to auto-start mode I see the Safe/lock site kiosk symbol then the screen goes white & sits there indefinitely. I have checked windows updates & tried to roll back recent updates but still it hangs on this white screen, I've just downloaded the latest 9.5.4117 version & ran the install again but it still hangs & never loads. I can quit out back to the unrestricted windows account but the restricted account will not load. any ideas what else I can try?

Respuesta: (2)

Re: white screen 26/06/2017 8:50
Hello,

There is no known issue and Windows 10 ver. 1703 works with SiteKiosk 9.5.

Which start page and which skin did you configure (-->Start Page & Browser)?
Is there a difference when starting SiteKiosk in “Run once” mode?
What happens when creating a new, clean configuration where you just setup the password to exit SiteKiosk (for testing only)?
What other software products are installed?
Is the computer member of a domain?

Regards,
Michael Olbrich
Re: white screen 26/06/2017 15:17
Which start page and which skin did you configure (-->Start Page & Browser)? IE - start page - with Coin mech
Is there a difference when starting SiteKiosk in “Run once” mode? same issue occurs
What happens when creating a new, clean configuration where you just setup the password to exit SiteKiosk (for testing only)? clean config worked, so i made a new config file based on a clean config & it loads correctly now, even though I rebuilt the config the same as it was before?

Its fixed now thanks.

Regards Neil