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Informe Bug: Error Message appear

Reproducción

Start Sitekiosk
Connect to PC using RDP
Black screen appera or error message appear

Descripción

Good afternoon,
we received this error (see attached file) on our sitekiosk machine.
What is meaning?

Also when we try to restart PC and sing in again we see a black screen and can't do nothing on our sitekiosk machine.

Kind Regards
Nicola Falcone

Respuesta: (3)

Re: Error Message appear 16/01/2018 16:03
Hello,

your attachment with the error message is missing. Also please see the answers to you two previous post regarding sudden black screens:
2017: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23859
2016: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23098 / http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23099&__utma=1.469793806.1465474415.1516106322.1516113842.440&__utmb=1.10.10.1516113842&__utmc=1&__utmx=-&__utmz=1.1512486565.377.5.utmcsr=facebook.com|utmccn=(referral)|utmcmd=referral|utmcct=/&__utmv=-&__utmk=111151620
Re: Error Message appear 16/01/2018 16:48
How can i send you the attachment?
Re: Error Message appear 16/01/2018 17:00
E.g. by sending us an email, that refers to this post, using the contact information here: https://www.provisio.com/web/uk/company/contact