Ticket ID: 24544
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Creation Date: 10/31/2018 1:33 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.5.4117
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Language: English
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Views: 24415
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Last Modification Date: 12/7/2018 9:44 AM
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Platform:
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Level: Closed
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Support Request: Problem with 'I'm not a Robot' prompts
Web page freezes in Kiosk mode when trying to Verify that a user is 'not a robot'. Using IE 11. This works fine outside of Kiosk Mode using IE 11 so I'm pretty sure it's something in the Kiosk mode that is preventing 'Capta' prompts from being successfully answered.
For example - tick all of the boxes that contain 'buses' once that's done you click Verify then nothing happens, the browser just hangs.