Ticket ID: 24752
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Creation Date: 3/21/2019 1:03 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.4532
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Language: English
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Views: 19961
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Last Modification Date: 4/19/2019 2:41 PM
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Platform:
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Level: Closed
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Support Request: SiteKiosk not implemented correctly
It does not seem that SiteKiosk Config Editor is listening to us. We use SiteKiosk to allow only one application, and one application only. We have set this application on autostart and works correctly. The problem is the Watchdog is active on the other monitor. When you click on the watchdog the application is minimized and the unwanted SiteKiosk desktop is shown. This consists of a Power Off and SiteKiosk Web Browser applications that we do not want. The ideal setting is no watchdog on the other monitor and no SiteKiosk desktop.
We have told the SiteKiosk Config Editor NOT to display the desktop/two icons but it simply does not accept the configuration items we are passing it.