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FAQ: SiteKiosk and the "HP Quick Launch Buttons" application
Article ID: 15871
ArticleType d´article: FAQ
Niveau: Fermé
Plateforme: Windows XP Professional
Langue: Anglais
Date de création: 25/10/2010 10:53
Dernière modification: 22/02/2012 16:37
Produit: SiteKiosk Windows
Version: 7.x (et plus tard)
Adressages: 9594
Annexe: -
Créé par: PROVISIO\olbrich (Provisio)
Modifié par: PROVISIO\olbrich (Provisio)
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Description
Since the "HP Quick Launch Buttons" application (a known fact for version 6.5.x) is incompatible with the SiteKey driver of SiteKiosk (a known fact for version 7.x), you should remove “HP Quick Launch Buttons“ before installing SiteKiosk.
On some HP Systems the name of the HP software component might be slightly different. Alternatively you might consider to remove all HP software components before installing SiteKiosk.

Otherwise, you may experience a blue screen crash when booting up the machine.

If a blue screen crash has already occurred, you should restore your Windows system (by pressing F8 during boot-up and choosing “Last Known Good Configuration”) and uninstall “HP Quick Launch Buttons.“

Windows XP: http://support.microsoft.com/kb/315222
Windows Vista: http://windows.microsoft.com/en-US/windows-vista/Advanced-startup-options-including-safe-mode
Windows 7: http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
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