SiteKiosk: Bug Fix for critical error
On kiosk machines with SiteKiosk versions earlier than 8.7 under Windows 7, the system will in most cases become unusable after Internet Explorer 10 is installed. The affected SiteKiosk versions are 7.1 - 8.6. Any Windows 7 computers that have automatic updates enabled will be affected because Internet Explorer 10 is installed automatically as part of Windows updates.

All software resellers are strongly encouraged to forward this information to the operators of the kiosks. PROVISIO has no information about the end user and therefore cannot directly inform them!

Additional information...
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Rapport bogue: Site Kiosk Config Editor crashing
Ticket ID: 18045
TicketType d´article: Rapport bogue
Niveau: Fermé
Statut bogue: Pas fixé
Fixé à partir de: -
Langue: Anglais
Date de création: 11/06/2012 16:10
Dernière modification: 09/07/2012 16:56
Plateforme: Windows XP Professional
Compte d'utilisateur: Administrateur
Produit: SiteKiosk
Version: 8.1.640
Adressages: 2405
IE Version: 8.0
Annexe: -
Créé par: martylee (UserAdmin)
Modifié par: martylee (UserAdmin)
Fréquence: À chaque démarrage
Reproduction
Site Kiosk Config Editor fails to start every time
Description
Produces a windows .net error message:

Source: .NET runtime 4.0 error
Type: Error
Category: None
Event ID: 1000
User: N/A

Description:

Faulting application configeditor.exe version 1.0.0.0, stamp 4f63386b, faulting module clr.dll, veriosn 3.0.40419.1, stamp 4ba1d9ef, debug? 0, fault address 0x00024c80


Tried removing and re-installing Site Kiosk, no change.

Windows XP, SP3
Commentaires (1): Site Kiosk Config Editor crashing
Re: Site Kiosk Config Editor crashing PROVISIO\olbrich (Provisio) 11/06/2012 16:44
Hello,

>>> faulting module clr.dll, veriosn 3.0.40419.1,<<<
„clr.dll“ is part of .NET 4 and as there is generally no known issue with opening the configuration on the supported operating systems (http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?system_requirements.htm) you may reinstall SiteKiosk but this time you also uninstall and reinstall .NET 4 before you install SiteKiosk again.

If .Net 4 is not installed on the system already the installer of SiteKiosk will download and install it.
Alternatively you can download it directly from Microsoft.
http://www.microsoft.com/en-us/download/details.aspx?id=17718
http://www.microsoft.com/en-us/download/details.aspx?id=17851

Otherwise:
Regarding the description text you posted the problem maybe just does apply to this (See Event 2) which is a Microsoft issue:
http://support.microsoft.com/kb/2640103/en-us

Regards,
Michael Olbrich
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