Ticket ID: 22591 Creation Date: 5/9/2016 4:22 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.2.3515 Language: English
Views: 34326 Last Modification Date: 6/7/2016 12:51 PM Platform: Windows
Level: Closed IE: 11.0
Bug Status: Not Fixed User account: Administrator Bug Frequency: On every start

Support Request: 2 problems with Chromium browser skin

Reproduction

<input name="no" type="button" class="btn" id="no" value="Cancel" style="width:70px;" onclick="javascript:window.close()"/>

Description

1. Pop-up windows are not working with Chromium browser as expected. They are opened as a new tab instead. We are using pop-up windows in our e-banking portal to submit a transaction verification code. I have tried to disable the TabBar, but the result is the same.

2. Chromium browser is unable to handle correctly window.close() JavaScript command. It closes the entire Chromium instead of the current tab. I have attached the button code bellow.

Answer: (3)
Re: 2 problems with Chromium browser skin 5/10/2016 10:18 AM
Hello,

Thank you for your notification. I have checked this with SiteKiosk 9.2 Build 3595.

1. For opening a new window I used a target blank link 

<a href="http://www.w3schools.com" target="_blank">Visit W3Schools New Window</a>

When disabling the option “Show Tab bar & Toggle Tab bar Button” SiteKiosk will open the link in the same window no matter if you enabled the option “Redirect new windows/tabs to main window” at “Start Page & Browser -> Chrome Browser -> Customize -> Settings”.
This issue is already known from previous version 9.1 and our developers have the task for this to fix it (to open the target blank link in a new window) when “Show Tab bar & Toggle Tab bar Button” and “Redirect new windows/tabs to main window” are disabled.

The only workaround I see is switching to an IE based skin (e.g. Metro IE Skin) that don’t have tabs and always open “new window links” in a new window.
Otherwise you need to wait for version 9.3.


2. Haven’t checked this with SiteKiosk 9.2.3515 but with SiteKiosk 9.2 Build 3595 the close window function in “Chrome Browser” Skin only works in new windows (if you e.g. open it with the new window button of SiteKiosk).
Tabs won’t close at all.

Regards,
Michael Olbrich
Re: 2 problems with Chromium browser skin 5/10/2016 10:58 AM
1. We are not using "target=_blank" because we use JavaScript for this button (not a plain link). This is the part of the script:

<script>
function send() {
...
popUpWindow('/asp/submit.asp',0,0,330,270);
}
</script>

Right now we are using the IE skin. We want to move forward to Chromium skin for many reasons. This issue prevents us finishing it.

2. My mistake. We are using the latest version of SiteKiosk 9.2 Build 3595. Obviously i have copied the wrong build number from your web page. And i can confirm that it closes the entire Chromium browser.
Re: 2 problems with Chromium browser skin 5/10/2016 12:00 PM
Hello,

In that case you may send your SiteKiosk configuration and the web page code that I can test it again.
E-Mail: support-europe(at)provisio.com

Note: The Metro IE Skin will close as long as you didn’t configure a password to exit SiteKiosk.

Regards,
Michael Olbrich
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