Ticket ID: 23200 Creation Date: 1/12/2017 7:32 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.3.3 Language: English
Views: 32716 Last Modification Date: 2/10/2017 7:04 PM Platform: Windows
Level: Closed IE: 11.1
Bug Status: Not Fixed User account: Administrator Bug Frequency: On every start

Support Request: cant register 2nd device on the license

Reproduction

registered the software with provided name and code

Description

Hi,

I purchased 2 licenses and i used the code to register the first device, however when i try to register the second device the license is not accepted I get an error that the information does not work

i have followed all proper methods to register

Answer: (1)
Re: cant register 2nd device on the license 1/13/2017 6:51 PM
Are you trying to register the license on the same SiteKiosk version number as the previous machine? If you are still having issues email the license name or invoice number and the SiteKiosk version number you are using to support-us(at)provisio.com. Do not post that information here in the public support forum.
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