Ticket ID: 23203 Creation Date: 1/13/2017 2:35 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.3.6835 Language: English
Views: 36648 Last Modification Date: - Platform: Windows
Level: Closed Modified By: - IE: 11.0
Bug Status: Not Fixed User account: Own Account Bug Frequency: On every start

Support Request: font awesome icons are not loading under https

Reproduction

use the fontawesome icons under https

Description

when we run our page in sitekiosk under https we can't see the fontawesome icons.
it works without sitekiosk in all browsers.
is there a fix for this?
We are using a 64 bit windows

Answer: (3)
Re: font awesome icons are not loading under https 1/13/2017 3:00 PM
Hello,

There is no known issue. Unfortunately I cannot access that page for testing.
As far as I can see you configured the Metro IE Skin that used the IE Webbrowser control of the installed Internet Explorer.
Maybe it is about any mixed content or other settings in Internet Explorer?

- Is there a difference in SiteKiosk when disabling the option “Add "SiteKiosk" to user agent header” (-->Start Page & Browser-->Advanced)?
- Does it work in Internet Explorer 11 on that system?
- Does the web page use a certain compatibility view mode in Internet Explorer 11 (you can check by pressing F12 in IE while the web page is displayed and look at the “Document mode” under “Emulation” in the IE developer tool).

You may even check if the web page works flawlessly when using directly in IE Webbrowser Control.
Further Information in this PDF:
http://www.provisio.com/Download/Webbrowser%20Control%20Test%20Applikation%20EN.pdf

Alternatively you may check if you get it work in “Chrome Browser” skin (-->Start Page & Browser).
The Chrome Browser does use a Chromium Browser Engine installed with SiteKiosk that works independently from installed IE.

Regards,
Michael Olbrich
Re: font awesome icons are not loading under https 1/13/2017 3:28 PM
We found a solution we installed the TrueType font (.ttf) in the pc.
and removed in css the .woff and .eot font references.

then the font icons works.
Re: font awesome icons are not loading under https 1/13/2017 3:33 PM
Thank you for your feedback.
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