Ticket ID: 20601
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Creation Date: 6/2/2014 6:02 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.8.1686
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Language: English
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Views: 42547
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Last Modification Date: 7/2/2014 7:47 PM
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Platform:
Windows
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Level: Closed
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IE: 10.0 |
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Bug Status: Not Fixed
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User account: Administrator
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Bug Frequency: On every start
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Support Request: SiteKiosk is throwing a javascript error that no other browser sees - prevents site from operating
Reproduction
Set Site Kiosk to show Javascript errors. Alternatively, use the WebrowsercontrolBrowser to view the behavior. Run the attached skfg file or go to
http://s36.a2zinc.net/clients/pennwell/PGE2014/Public/Exhibitors.aspx in the test browser.
In the search window, type ABB (or any exhibitor shown in the list). Click on "Search".
You should see a javascript error for "Object doesn't support property or method 'preventDefault'
The control browser and SiteKiosk are flagging a JavaScript error where none should exist, which prevents the site from working. If you test the same steps under Internet Explorer (versions 8, 9, and 10) with the JavaScript console open, you will see that no error is encountered and the site functions properly. Same goes for Google Chrome and Mozilla Firefox. I cannot find a setting to allow the web site to function properly. For some reason the engine you are using is preventing the event from being captured or passed.
I can also see page rendering issues (e.g. the Search button style does not reflect what I see in IE and other browsers), I don't know if that is somehow remotely related, but I thought I would mention it.