Ticket ID: 24534
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Creation Date: 10/26/2018 2:58 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.7842
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Language: English
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Views: 24285
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Last Modification Date: -
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Platform:
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Level: Closed
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Modified By: -
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Support Request: Capcha triggers anti-sabotage mode
We have kiosks deployed to offices for public use to submit forms and look up information. We have SiteKiosk 9.6.7842 running on HP Thin Clients. users launch the webform and enter name, DOB and other details and select 'I am not a robot'. On the pop-up they select the required images and click the verify button. However, even if correctly selecting the images and getting the green tick box, the captcha window doesn't close. If you then click back on the original webform the captcha window disappears but I suspect it doesn't close. Clicking on a button on the webform to continue to the next page throws the device into anti-sabotage mode