Ticket ID: 21483
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Creation Date: 3/17/2015 5:31 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.9.2821
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Language: English
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Views: 25279
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Last Modification Date: 4/15/2015 1:38 PM
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Platform:
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Level: Closed
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Support Request: disable Screensaver
Having finally got the screensaver to work.....EVERY SINGLE screensaver throws security and certificate errors, including SK.
We use SK to reduce helpdesk requests, not to generate new ones. If the screensaver does not work properly it must go, I don't have any more time to spend on this. (of course by the same token, if SK doesn't work properly.....)
I disabled the screensaver, according to an SK ticket, by setting screensaver=false in the config file.
Guess what, it sets itself back to true.
OK, tried setting the stupid thing to SK start page. Now it kicks in with a white page, nothing else.
Again, I don't have time for this and I can't have users calling me with these kinds of issues. HOW DO I TURN OFF THE SCREENSAVER?
Note: giving up on a feature in frustration is not my preferred method, but it seems every single feature of SK is like pulling teeth and I simply don't have any more time for these dumb issues.