Support Request: SiteKiosk Watchport

Description

Hello,

our company is using ess-kiosks Cineo T2000 on Windows XP SP3, provided by Wincor Nixdorf
We have "ESS Terminal" CINEO T2000 (Windows 7 x86, SiteKiosk 7.8, Internet Explorer 8).
We have completed the installation PROBASEC_1.1.30.07 Windows 7 x86.
As a result, Drivers for all devices are now OK, but in Device Manager «Watchport/D» is displayed as "?"
In Windows XP the device displayed correctly.
And finally in Windows 7, motion sensor Watchport / D interface SiteKiosk is not displayed and does not work.


is there any solution to this issue?

Best regards,
Nikolay Khrustalev

Answer: (1)

Re: SiteKiosk Watchport 6/24/2015 4:59 PM
Hello,

PROVISIO is a software engineering company. We do not install or sell kiosk terminal enclosures or provide local project management services.
Furthermore this does not apply to the SiteKiosk software but to the operating system (and its drivers).
Please contact Wincor Nixdorf.

Regards,
Michael Olbrich
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