Ticket ID: 21864
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Creation Date: 8/4/2015 3:25 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.8.1686
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Language: English
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Views: 25206
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Last Modification Date: 9/2/2015 11:02 PM
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Platform:
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Level: Closed
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Support Request: Screen goes black
Can you help and tell me why when SiteKiosk starts up, the screen appears for less the 30 seconds then goes black. I can only see my mouse cursor. Any key board combination I try will not bring SiteKiosk back. I can only perform CTRL-ALt-DEL, to switch users and log in to restart all over. Also, I have tried SiteKiosk System Security in protected mode and unprotected mode and made SiteKiosk user an administrator. Power options on the computer have been set to never shut off.
Any ideas on things to check?
Thanks for any help you can provide.