Ticket ID: 22162 Creation Date: 11/25/2015 3:51 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.x Language: English
Views: 25199 Last Modification Date: 12/23/2015 10:38 AM Platform:
Level: Closed

Support Request: Wont show start screen after autostart has rebooted

Description

Hi, I have a pc that is having problems with Auto start. The start page doesn't load once the PC reboots & gets stuck to the point that the only way to recover the PC is with a system restore.

The only thing related to sitekiosk in the window logs is an entry "Breakpoint A Breakpoint has been reached"

I have installed all latest windows updates and re-installed Sitekiosk, but still the same.

Could you maybe help?

Answer: (1)
Re: Wont show start screen after autostart has rebooted 11/25/2015 9:46 AM
Hello,

If using an old SiteKiosk version before 8.6 on Windows 7 with IE10 or higher you need to install an additional patch (or even update SiteKiosk).
Further information here:
http://devblog.provisio.com/post/2013/04/10/Solutions-to-Fix-the-Compatibility-Issue-with-SiteKiosk-and-IE10-on-Windows-7.aspx

Regards,
Michael Olbrich
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