Ticket ID: 22253 Creation Date: 1/7/2016 9:57 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.1.3345 Language: English
Views: 25419 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: Portal Startpage weblinks loading time issue

Description

I am running into an issue with lag when browsing web links created in a Portal startpagev1 and v2, it seems to take 10 seconds for the pages to be responsive after loading. I tested the weblinks setting up and utilizing the Metro IE skin and loads quickly and smoothly unlike utilizing Portal Startpage skin. Weblinks are all "http:" inks!

Can anyone assist on this issue?

Answer: (2)
Re: Portal Startpage weblinks loading time issue 1/8/2016 4:22 PM
Which browser skin does the page load in when you click the link on the Portal Startpage? When you use the Portal Startpage, you also need to select which browser skin to use (i.e. Metro IE skin, Windows 7 IE8 skin, etc). Which browser skin did you choose? Metro IE skin is the default setting. Does the issue occur for all pages you have testing with? Are these pages on different websites?

What is the OS and IE version you are running? What are the hardware specs of your machine?
Re: Portal Startpage weblinks loading time issue 1/8/2016 4:40 PM
Disregard built a new Portal from the ground up everything is working good now, THX!
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