Ticket ID: 22263 Creation Date: 1/9/2016 2:45 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 25122 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: Storage

Description

Please verify. Do we need to purchase another license to send/receive data for our remote kiosk ?
ID 1707003
Educational Employees Credit Union
Kiosk Version 8- 18 total licenses have been purchased
Site Remote Standard Edition Server 1 have been purchase

Answer: (2)
Re: Storage 1/11/2016 4:21 PM
With your own SiteRemote Server installation please note:

By default, each new team is valid for 30 days for testing purposes without entering a SiteRemote team account license.
The team account license and traffic can be configured through SiteRemote Administration.
Under “Teams-->Licenses-->Edit”, the existing team licenses can be edited directly.
Under “Licenses-->Generator” licenses can be created for a team member or customer to activate on a team account (-->Administration-->Licenses).

Further information about administrating SiteRemote:
http://www.provisio.com/Download/brochures/Siteremote_Admin_Guide_en.pdf
Re: Storage 1/19/2016 7:53 PM
Thank you. We have corrected the storage issue. This ticket has been resolved.
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