Ticket ID: 22571 Creation Date: 4/27/2016 1:31 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.9.2821 Language: English
Views: 25258 Last Modification Date: 5/25/2016 2:55 PM Platform:
Level: Closed

Support Request: Swiping with Hammer JS

Description

Hello,
I am trying to implement Swiping with Hammer JS into my Sitekiosk but I don't get it operational. My Sitekiosk is configured to work with the newest Internet Explorer.
I implemented it heeding the Multitouch Example from your Blog: http://devblog.provisio.com/post/2013/12/13/Using-Multitouch-Gestures-in-SiteKiosk.aspx
Regarding this example, the dragging works but not the rotating, Multitouch is configured with windows and in the normal Internet Explorer it works.

Would an Update to a newer Sitekiosk Version or changing to another Browser Core help?

Answer: (1)
Re: Swiping with Hammer JS 4/27/2016 1:59 PM
Hello,

The code has worked at the time the devblog article was written and I also checked the example page
http://www.provisio.com/download/beta/test/sk_multitouch_test/skmultitouchtest.html
still working with the actual SiteKiosk version.

For the test I did choose the Metro IE skin, configured this Start Page URL
http://www.provisio.com/download/beta/test/sk_multitouch_test/skmultitouchtest.html
And also added that URL to the URLs with script permission (-->Access/Security-->URLs with SiteKiosk Object Model Permission):
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?access.htm#three

>>>Would an Update to a newer Sitekiosk Version or changing to another Browser Core help?<<<
With the actual SiteKiosk version 9.2 you also can switch to a “Chrome Browser” skin based on Chromium Embedded Framework (CEF) which generally has less limitation in regards to touch gestures than IE Webbrowser Control.


Please note:
Even the code you find on our developer blog has been tested and worked (at the time the article was created at) intended to be examples (without further support).
Please understand that our free support cannot offer any assistance with creating your own code or customizing the skin files (apart from the detailed SiteKiosk and SiteKiosk Object Model documentation).
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?support.htm
In case you are interested in a solution against payment please write a detailed description to support-europe(at)provisio.com that we can check the technical feasibility and the amount of work to make a quotation.
The adjustment fees are depending on the complexity of the changes and in general it costs 120 Euro per hour.



Regards,
Michael Olbrich
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